FAQ

What travel documents do I need for my trip?

At Flight Junction, we understand the importance of ensuring you have the necessary travel documents for a smooth and hassle-free journey. Depending on your destination, you may require a valid passport, visa, or other forms of identification. Our friendly team is here to guide you through the process and provide personalised recommendations to help you prepare for your travels.

How do I change or cancel my booking with Flight Junction?

We understand that plans can change, and at Flight Junction, we strive to offer flexibility for our valued customers. Whether you need to modify your booking or cancel it altogether, our dedicated customer service team is available to assist you every step of the way. We’ll work closely with you to ensure a seamless and stress-free experience.

What is your refund policy?

At Flight Junction, we believe in providing our customers with a transparent and fair refund policy. While specific details may vary depending on the type of booking, we are committed to handling all refund requests with the utmost care and consideration. Our team will guide you through the process and ensure that any eligible refunds are processed promptly and efficiently.